TEXA CARe is an innovative device that connects your car to the internet and dialogues with drivers and automotive aftermarket operators. TEXA CARe is the result of TEXA's vast experience in multi-brand diagnostics and telemobility for large corporate fleets. This patented, miniaturised device simply plugs into the vehicle's OBD socket. Once configured for the internet, it starts to dialogue with the various electronic control units on the vehicle. Thanks to Bluetooth and a dedicated free app, TEXA CARe dialogues with the driver's smartphone and uses it as the interface for communication with the driver, the garage and, in the event of an accident or request for assistance, with a pre-registered emergency phone number, which may be for a friend, a relative or an operations centre active 24 hours a day, 7 days a week, depending on the country and the type of customer contract.
Garages that provide aftermarket services and choose to use TEXA CARe and to promote the device to their customers can access internet-based software from a PC, smartphone, tablet or TEXA tool to display the status of their customers' cars in real time and to view faults or anomalies as well as maintenance and administrative deadlines. This innovative approach improves the trust and fidelity of customers, who feel better served and perceive the cost-saving benefits of having a mechanic who can monitor the state of their vehicle and take action before a problem becomes serious and incurs higher repair costs. The information collected by TEXA CARe can also be used to build up an effective CRM database, improving customer profiling and providing the basis for efficient, targeted marketing campaigns.
TEXA CARe is also extremely advantageous for companies operating small fleets of vehicles, who need a solution for monitoring driver and vehicle safety and controlling operating costs on a daily basis. TEXA CARe enables companies with small fleets to keep their vehicles constantly under control without having to invest in costlier and more complex solutions. By installing TEXA CARe in all company vehicles, fleet administrators can also manage maintenance and administrative deadlines more easily.